They liked the cover letter, they were impressed by your resume, but before you get that oh-so-coveted face-to- face meeting, you’ve still one more test to pass: the telephone interview. So making a good impression is paramount. Telephone interviews present their own unique challenges; people act differently on the phone, your posture, facial expressions, clothing, etc. cannot be seen by the party on the other line so the tendency is to relax-become more informal. Sometimes, people are more difficult to understand over the telephone; so dialect, accent, local vernacular can work against you. Then there are outside factors like traffic noise, the clicking of a keyboard, and other voices. All of these elements can work against you when you’re interviewing over the phone. So before you begin, take note of these 10 tips for making a great impression: 1. In the days before the interview, formulate questions and make a list. Then, during the interview, keep them in front of you. As you...